Emergency Response Times

2024/25 (Quarter 2) - 01 Oct to 31 Dec 2024

CFA Outcomes
and Service Delivery
Activities

Key Findings

  • There were zero fire-related fatalities in Quarter 4, aligning with CFA’s ongoing goal of achieving zero fire-related deaths.
  • Emergency response timeliness improved by 0.6% across the state compared to the same quarter in the previous year.
  • Statewide compliance with Community Service Delivery Standards reached 81.9%, up from 81.3% in Quarter 2 of 2023–24.
  • CFA responded to 8,294 incidents in Quarter 2 of 2024–25, an increase from 7,460 incidents in the same quarter of 2023–24.

CFA Service Delivery

CFA delivers services to the community through a network of over 52,000 volunteers operating out of more than 1,200 rural and urban brigades across Victoria. CFA also employs around 1,000 Professional, Technical and Administrative staff to support service delivery.

CFA uses its network of brigades to respond to emergency events, including structure fires, bush and grass fires, road crashes and vehicle fires. CFA brigades also respond alongside Fire Rescue Victoria and other emergency service organisations.

Outcomes infographic

Maps of Emergency Response Times

Tables of Emergency Response Times

 


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Page last updated:  Monday, 2 June 2025 3:54:06 PM