Summary
- CFA identifies eligible households by using local risk information and via referrals.
- These services can also be requested by the community.
- Services are free, but some have eligibility criteria.
Why CFA does home visits
Some community members need more help to protect themselves from bushfires and home fires. They might find it difficult to attend CFA workshops, meetings, and other fire safety initiatives in their community for a number of reasons.
CFA offers in-person advice at homes and properties to make sure these people can:
- be aware of their fire risk
- make fire plans
- prepare their properties
- protect themselves against fire.
Who can receive a home visit?
Specific groups are targeted for each program. These visits are specifically for people who are more at risk of death, injury or losing their home due to either bushfire or home fire. CFA decides who to visit based on where they live, or their circumstances.
Visit the pages listed below to find out if you or someone you know is eligible for one of our home visit services.
How to access home visit services
CFA generally reaches out to targeted households by putting a flyer in their letterbox to let them know they will soon get a knock on the door from a CFA member. You can choose to accept or decline the service.
Sometimes people are referred to a program or request a home visit themselves, but this is not as common.
Who will do the home visit?
Trained CFA members who are covered by insurance do home visits for our programs.
Explore CFA's home visit services below:
Page last updated: Tuesday, 13 October 2026 4:42:35 PM