Aged and disability care sector programs

6 min read

People who are older, frail, or have a disability are at higher risk of death or injury in a house fire or bushfire. This is because they could take longer to respond to fire and need support to safely escape their home. In-home care providers have a unique opportunity to identify fire risks and help clients realise they need a fire plan. They can also help them create a plan which is tailored to their individual needs. CFA offers free training for people working in the aged and disability care sector to support their clients to make emergency home fire and bushfire plans.

Summary

  • Free training and home visit services.
  • Convenient, self-paced, online learning.
  • Home fire and bushfire modules available.
  • Developed in collaboration with the sector and people with disability.
  • Person-centred approach.

Why fire planning is important

Fire safety is a vital part of safeguarding and organisational risk management. It is a shared responsibility and service providers are obligated to assist the people they support to improve their safety and wellbeing. This Fire Safety Guide for In-Home Service Providers provides practical guidance to support organisations improve fire safety for both workers and clients.

Your clients are most at risk of fire

People with a disability or who are older are at significantly higher risk of death and injury in home fires and bushfires.

This is because they might take longer to realise a fire has started, and struggle to leave early or escape their home without support.

Having a personal fire plan in place can help reduce their risk. It can even save their life.

You can support your clients to reduce their risk

Funded agencies and community service providers are strongly encouraged to support clients to make personal emergency plans.

You are in a unique and trusted position to support your clients to think about their personal fire risk. You and your staff know the clients and their homes well, so you can help them develop a home fire plan or bushfire plan based on their individual needs and circumstances.

You can help your clients to take the steps to start their own plan and identify any extra support they might need to keep themselves safe.

Your staff are also at risk of bushfire

Community service providers and support workers who visit people in their homes are also at risk during bushfire season.

CFA has created an online learning module to support staff to be safe as they travel over the hotter months. We recommend anyone visiting clients in bushfire risk areas complete the Bushfire Safety for Workers module.

Program features

Convenient and free

All our learning modules are free, can be accessed online, and done anytime across multiple sittings.

Person-centred, conversation-based approach

Our programs use a conversation-based, person-centred approach.

We recognise that people manage every day in their own lives and are the experts in their own situation. So we've designed our learning modules to give people the opportunity to actively participate in their own emergency planning and decision-making.

Suitable for induction or professional development

Can be done during a workplace induction as a set of three modules, or can be done individually as professional development over time. CFA urges employers to consider making this training compulsory in the workplace.

Can be done as a set or individually

The three modules can be done together as a package, or they can be completed separately.

Can be held in-person as a group

Each of the modules can be done online anytime, or you can organise to have a CFA trainer deliver sessions at your workplace. Contact your local CFA office or email communityprograms@cfa.vic.gov.au for more information.

What people have said about the training available

Agapi Care experience

Agapi Care, a disability support service, highlights why fire safety matters and the importance of it within their organisation. The CEO explains how they use the training to help their clients be safe from fire.

Key resources

Resources

Fire safety guide for in home service providers

A guide for in-home service providers on how to meet your responsibilities and keep clients safe from bushfires and home fires.

Explore programs for the aged and disability care sector

Bushfire Safety for Workers

This free, online e-learning module is designed to educate people who travel through or work in high risk bushfire areas over summer. It helps you prepare for bushfire season and know how to survive if caught in a bushfire.

Read article

Click through to read Bushfire Safety for Workers
 

Page last updated: Friday, 11 September 2026 4:13:35 PM

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