Summary
- Have an escape plan and know your building evacuation routes.
- Don't use lifts in an emergency, only use fire exits and stairs.
- Put cigarettes out properly.
- Keep your balcony tidy and make sure items are one metre away from the air conditioning unit.
- Check with your owners corporation (body corporate) before using a BBQ on your balcony.
Know how to get out of your building
Your apartment building's evacuation diagram will look something like this and should be considered in your own escape plan. Find it in your building and know where to go if there is an emergency evacuation.
Know what to do if a fire breaks out in your apartment building, and how to prepare for one.
- Make an escape plan with the people you live with, as well as a back-up plan.
- Know where the fire exits and stairs are located.
- Know the sound of your building’s fire alarm and evacuation warning tones.
- Be aware of the official Emergency Assembly Areas or have a safe meeting place outside the building.
High rise fire safety
[High rise living, know your way out]
[Fire fighter]
If a fire breaks out, it's important to know what to do and how you will safely escape.
[Narrator]
If you live in a high-rise building, that means learning and practicing your building's evacuation plan, knowing its fire safety systems and understanding how they work. Fires can be dangerous and confusing you will want to leave quickly, and it's much safer to do so, if you have a clear understanding of where you're going.
Your building will have an evacuation plan hosted in a visible area such as a foyer, or near a lift or stairwell - find yours. The plan will include instructions on the safest way out and where to assemble. Exit points and pathways should be clearly identifiable by an illuminated green and white exit sign. Learn where the exit points are, and where they lead. Walk through the plan with the people you live with. Know how many turns and doors you'll take to get out. You need to evacuate safely in a calm manner, so it's important to have walked your path before an emergency. If you are a landlord, you may consider providing an escape plan to renters or visitors.
Fire isolated stairs, if provided, will lead you out and away from the building. Close fire doors to keep smoke and heat
out of the stairwell.
Time is critical, get out quickly and safely, and do not re-enter until the all-clear is given. If you are unable to safely escape stay inside your apartment, and seal the doors to stop smoke getting inside. Call Triple Zero and ask for evacuation assistance.
[Fire fighter]
Your safety is very important to us, and it starts with good planning. For more information please visit frv.vic.gov.au
If a fire has started in your building
- Stay calm and get out as quickly as possible. Every second counts in a fire.
- Get down low and stay out of the smoke.
- If it's safe to do so, close all doors behind you as you leave.
- Call out to other people and let them know there is a fire as you go.
- Don't use lifts, use emergency exits or fire stairs.
- Get out and stay out.
- Go to the official Emergency Assembly Area or safe place outside the building.
- Call Triple-Zero 000 from a mobile phone or a neighbour’s phone. Ask for fire.
If the fire is small and close to your location, you can try to put it out with the firefighting equipment provided. Only do this if you know how to work the equipment, feel confident, and physically and mentally able to do so safely.
If you are trapped in your apartment
- Stay calm.
- Close all doors between you and the fire to stop smoke entering your apartment.
- Call Triple Zero 000. Tell the operator exactly where you are in the building. Follow their advice.
- Go to a window and attract the attention of firefighters.
Prevent fires in your apartment
Follow CFA safety advice
Learn how to prevent fires in the kitchen and laundry.
Know how to heat your apartment safely and how to charge devices, use electrical equipment and enjoy candles and incense safely.
Put cigarettes out properly
A single cigarette can start a major fire in a multi-storey building. Make sure you put cigarettes out properly.
Test smoke alarms
Test smoke alarms monthly and clean them regularly with a duster or vacuum cleaner. Smoke alarms provide a vital early warning and can allow extra time to escape if there is a fire in your apartment.
Preventing fires on balconies
Balconies are a useful extra space when you live in an apartment, but they can also be a place where fires are likely to start. Follow the steps below to stay fire safe.

- Check with your owners corporation if you are allowed to use a BBQ on your balcony before you have one.
- Keep balconies clear of rubbish and clutter.
- Keep everything on your balcony one metre away from your air conditioning unit.
- Position BBQs and balcony heaters away from other objects, including walls and anything that could burn.
- Store gas bottles outside, upright and away from heat. Turn them off when not in use.
- If you smoke, always put out your cigarettes properly and use heavy, high-sided ashtrays so they don't tip over.
- Have a dry powder fire extinguisher nearby and use it if there is a small fire and you feel confident to do so.
Combustible Cladding
Cladding is the outside skin of a building. It is used to provide insulation and weather resistance, and to improve the appearance of buildings.
Certain types of cladding may pose a risk for building occupants, as well as the community. This is because, these types of cladding can increase the rate a fire spreads.
The Victorian Building Authority have identified buildings which require inspection as part of a statewide cladding audit. If you have concerns about the cladding on your building, visit the Victorian Building Authority or call them on 1300 815 127.
Keep emergency exits clear
It's important not to store things in corridors or staircases, as this can block escape routes and stop firefighters from being able to do their job in an emergency.
Always make sure firefighting equipment, such as extinguishers and fire hoses are easy to access and not blocked by other things. Never store items in fire equipment cupboards.
It is illegal to prop or wedge open fire or smoke doors, because they're designed to stop the spread of smoke and fire.
Fire prevention and owners corporations
Building owners and owners corporations are responsible for maintaining Essential Safety Measures, which includes exit doors and signs, emergency lighting, sprinkler systems and fire hydrants.
Find out more information at Building and plumbing Commission and CFA Fire Equipment Maintenance. Download a Maintenance survey and inspection template.
Here are some fire prevention tips for Owners Corporations from BPC.
[3B. Fire Prevention Tips for Owners Corporations]
[Gentle piano music]
[Presenter]
As the world's cities continue to grow at an unprecedented rate, the construction industry has boomed, embracing many new building techniques and materials.
[On screen text]
Fire prevention tips for owners corporations
[Presenter]
Whether you're a resident, an owner or the manager of the property, everyone has a part to play in fire safety. As an owners corporation member or manager, it's your responsibility to ensure essential safety measures are in place and well maintained.
Essential safety measures are a building's first line of defence when an incident like a fire occurs. Like anything, they require ongoing care and maintenance.
[Andy Waterson - CFA Operations Manager]
There can be many elements that make up essential safety measures within a building. It's important that managers and residents work together to understand where they're located, how they work and how to test them. At the end of the day, safety of the residents is paramount and these measures are designed to help.
[On screen text]
Essential Safety Measures
[Andy Waterson]
Smoke and heat detectors in fire safety are extremely important because they're the first audible alert or alarm that there's a fire or smoke present. This enables people to exit the building, and in some cases it alerts the fire brigade. They're very complex and they need to be tested and maintained properly. There will be at least one in each apartment.
The role of a fire sprinkler system is to stop a fire before it develops and spreads. It's one of the first lines of defence for fire. They need to be maintained and tested regularly.
Fire doors where fitted restrict the spread of smoke and flame. It gives people valuable time to get out of the building. It's important that they're regularly serviced and that the area around is not blocked and that the doors are not locked. Smoke doors are designed to stop the spread of smoke and flame. It's important that the self-closes and the door seals are checked regularly.
Emergency exit signs offer a fast exit from the building for residents. They need to be illuminated at all times and firefighters will also use these to get in and out of the building.
Fire hydrants need to be accessible and fully maintained. It's critical that the firefighters can access these when fighting a fire. Fire extinguishers are really effective at containing small fires. Residents should know where they're located and if they're confident to use them, do so, but also remember, call Triple Zero.
[Presenter]
Owners corporations have an important role to play in ensuring fire safety awareness in their building's community, which includes practising evacuation drills, ensuring good housekeeping and monitoring maintenance of exit lighting.
[Music]
[On screen text]
Emergency evacuation plans
[Andy Waterson]
An emergency evacuation plan is an important document. It covers what to do in emergency. The plan needs to be visible - so, places like lobbies, lifts, noticeboards. Each owner occupier should have a copy and it should be tested at least once every year.
Owners of properties that cater for short-stay accommodation have a responsibility that all their fire safety systems are in good working order. They should also have an evacuation map on the back of the main entry door, and they should also provide people to staying there with relevant fire safety information.
[Presenter]
It's important to get to know your building. Every building is different and your building may have originally been designed with additional unique safety features, which may need special maintenance
[On screen text]
Owners Corporations and Residents]
[Andy Waterson]
Owners corporation managers need to have a good relationship with people that live in the building. They need to be able to go into apartments and check fire safety. They need to constantly have the discussion around fire safety. They need to practise evacuation drills, ensure that everything is clean and housekeeping is in good order, and also ensure that emergency lighting is working.
Where possible, managers should maintain a building register. It's important for us, the fire brigade, to know who is in the building or who may be in the building, especially for short-stay accommodation, and people that potentially have mobility issues.
The legal responsibility an owners corporation manager has is to ensure that the essential safety measures are regularly tested and maintained. Logbooks need to be filled in and there's penalties for non-compliance. It needs to be done by an accredited provider, and you as the manager and the provider need to have a good understanding of the safety measures within the building.
[Presenter]
So we've now covered many of the main areas involved in fire safety. Its these measures that will help keep your property and its people safe. As an owners corporation manager or member of the committee, it's your responsibility to ensure all essential safety measures are in place and well maintained.
If you have any questions around this, please contact your local fire service's fire safety department or your local government authority municipal building surveyor.
[On screen text]
In July 2019, the Victoria Government launched Cladding Safety Victoria to assist residential apartment owners with rectification works.
For more information on Cladding Safety Victoria:
Call the support line on 1300 456 542
Visit vic.gov.au/cladding-safety
[Music]
Resources
Home fire safety booklet
A comprehensive booklet with tips for being fire safe at home.
Translations available - use the drop down to select your language.
Page last updated: Wednesday, 9 September 2026 12:29:16 PM