Statement 1: Organisation and function

CFA is a volunteer and community based fire and emergency services organisation. It helps to protect 3.3 million people and more than one million homes and properties across the state of Victoria.

CFA falls within the State Government portfolio of the Department of Justice & Community Safety and reports to the Minister for Emergency Services.

Information relating to the organisation and function of the CFA can be found at various locations, including this website, other external websites, online publications and service centres.

Please note, the pages below provide only a snapshot of the types of documents held by this Agency and how to locate them - they by no means represent an exhaustive list of the information that is publicly available.

If searching for a specific topic, more thorough results may be obtained by conducting a full search of this site or by contacting the relevant business unit directly.


Category / Topic Resource Location
Acts administered by / relevant to the CFA Annual Report - Relevant legislation and policies
Key structures and functions of the CFA Annual Report - Our Structure
List of contributions by Insurance and companies Annual Report - Comprehensive Operating Statement
Business Unit Our Structure
CFA Annual Reports Current Report | Previous Reports


The CFA develops a range of policies and practices. Where appropriate as they are developed, mechanisms on the CFA’s website are used to inform the public on the policies and initiatives.

Members of the public can also write directly to the CFA seeking information on any aspect of its operations. Correspondence can be addressed to either the Chairperson of CFA or the General Manager of the relevant business unit.

CFA Headquarters
8 Lakeside Drive
Burwood East
Victoria Australia 3151

CFA Headquarters Reception:
Tel: +61 (3) 9262 8444
Fax: +61 (3) 9264 6200
CFA Website Contact: Contact CFA Headquarters

More information about Freedom of Information (FOI) can be found on the dedicated Office of the Victorian Information Commission (OVIC) FOI website and CFA FOI website



Freedom of Information
PO Box 701
Mt Waverley VIC 3149
Tel: 03 9262 8512



Page last updated:  Wednesday, 20 September 2023 2:13:16 PM