You are here:HomeAbout UsPublicationsEmergency Response Times 2024/25 (Quarter 4) - 01 April to 30 June 2025 4,518 Emergency Incidents 82% Compliance with Community Service Delivery Standards CFA Outcomes and Service Delivery Activities Key Findings There were three fire-related fatalities recorded in Quarter 4, with all incidents meeting CFA’s Service Delivery Standards (SDS). Statewide SDS compliance reached 82% in Quarter 4 2024–25, a slight improvement from 81% in the same period in 2023–24. CFA responded to 7,725 incidents in Quarter 4 2024–25, compared with 6,574 incidents during Quarter 4 2023–24. CFA Service Delivery CFA delivers services to the community through a network of over 52,000 volunteers operating out of more than 1,200 rural and urban brigades across Victoria. CFA also employs around 1,000 Professional, Technical and Administrative staff to support service delivery. CFA uses its network of brigades to respond to emergency events, including structure fires, bush and grass fires, road crashes and vehicle fires. CFA brigades also respond alongside Fire Rescue Victoria and other emergency service organisations. Outcomes infographic Download PDF of the Outcomes Infographic 2024-25 - Quarter 4 (PDF 938.1KB) Maps of Emergency Response Times Type Title Document: Ballarat Regional City Map - Q4: 2024-25 Document: Bendigo Regional City Map - Q4: 2024-25 Document: Geelong Regional City Map - Q4: 2024-25 Document: Greater Melbourne Map - Q4: 2024-25 Document: Latrobe Regional City Map - Q4: 2024-25 Document: Shepparton Regional City Map - Q4: 2024-25 Document: Wodonga Regional City Map - Q4: 2024-25 Tables of Emergency Response Times Type Title Document: Hazard Class 2 Table - Q4: 2024-25 Document: Hazard Class 3 Table - Q4: 2024-25 Document: Hazard Class 4 Table - Q4: 2024-25 Previous Quarters Page Title Financial Year 2024 to 2025 Financial Year 2023 to 2024 Financial Year 2022 to 2023 Financial Year 2021 to 2022 Financial Year 2020 to 2021 Financial Year 2019 to 2020 Financial Year 2018 to 2019 Financial Year 2017 to 2018 and 2016 to 2017 hide Page last updated: Monday, 22 December 2025 11:27:31 AM