Emergency Response Times

2024/25 (Quarter 4) - 01 April to 30 June 2025

4,518

Emergency
Incidents

82%

Compliance with Community
Service Delivery Standards

CFA Outcomes and Service Delivery Activities

Key Findings

  • There were three fire-related fatalities recorded in Quarter 4, with all incidents meeting CFA’s Service Delivery Standards (SDS).
  • Statewide SDS compliance reached 82% in Quarter 4 2024–25, a slight improvement from 81% in the same period in 2023–24.
  • CFA responded to 7,725 incidents in Quarter 4 2024–25, compared with 6,574 incidents during Quarter 4 2023–24.

CFA Service Delivery

CFA delivers services to the community through a network of over 52,000 volunteers operating out of more than 1,200 rural and urban brigades across Victoria. CFA also employs around 1,000 Professional, Technical and Administrative staff to support service delivery.

CFA uses its network of brigades to respond to emergency events, including structure fires, bush and grass fires, road crashes and vehicle fires. CFA brigades also respond alongside Fire Rescue Victoria and other emergency service organisations.

Outcomes infographic

Maps of Emergency Response Times

Tables of Emergency Response Times

 


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Page last updated:  Monday, 22 December 2025 11:27:31 AM