Our Strategy

Strategic Plan - Photos of Volunteers

Our Community, Our CFA:
2020 and beyond


Following consultation with the volunteer and career workforce, the CFA Board has finalised its CFA Strategy and Outcomes Framework 2020-30 (PDF 759.1KB), Our Community, Our CFA (CFA Strategy).

The Strategy and Outcomes Framework sets out a strong pathway for our organisation for the next ten years and makes clear our ongoing commitment to build and maintain a sustainable and effective volunteer-based, community-centred emergency service.

This Strategy reinforces our renewed focus on volunteerism and, importantly, this Strategy includes our strong commitment to our four strategic goals.

  1. We put the community at the centre of everything we do
  2. We deliver programs and services that make a positive difference
  3. We provide a great place to volunteer and work
  4. We are a progressive emergency service

The CFA Strategy also incorporates the recently published CFA Outcomes Framework to support performance monitoring against the delivery of the CFA Strategy.


Our Plan  

The 2019-20 CFA Plan outlines our commitment to support Victoria’s vision for safer and more resilient communities. The Plan communicates our direction and sets out our organisational priorities for the coming year, in line with Victorian Government and sector priorities, to deliver positive outcomes for the community.

2019-20 will bring new challenges for CFA, with the organisation set to undergo large transformational change to meet the government’s fire services reform policy. This will include changes to where we operate and how we undertake our business.

View the CFA Plan 2019-20 (PDF 864.8KB)



Page last updated:  Thursday, 17 June 2021 4:41:39 PM