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Our Values and Behaviours

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We put SAFETY first

  We are committed to ensuring the safety of the communities we protect
  We actively pursue zero harm
  We want everyone to get home safe and well
  We have a harmonious workplace
  We encourage discussions on safety matters

We excel through TEAMWORK

  We work together to achieve our mission
  We openly share information & resources and acknowledge each other's strengths
  We work cooperatively in inclusive teams
  We work collaboratively for the benefit of the Victorian community
   We respect and embrace open communication

We are dynamic and ADAPTABLE

  We are dynamic and constantly adapting in response to community need
  We are open to the challenge of a changing environment
  We are proactive and make it happen
  We challenge the status quo and recognise innovators
  We learn from each other and our community

We act with INTEGRITY

  We act with integrity at all times
  We are truthful, open and honest
  We consistently lead by example
  We make transparent and timely decisions
  We speak up if we see something wrong
  We are accountable and will hold one another to account

We RESPECT each other

  We treat everyone fairly and with respect
  We acknowledge each other's ideas, opinions and contribution
  We welcome diversity
  We show empathy and understanding
  We respect the time of our people

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CFA’s values guide and underpin the behaviours expected of all CFA people, regardless of their location or role.

We will live these values and ensure that members are confident in identifying and calling out behaviours that do not line up with these values.

Complaints Management

CFA is working to address legacy matters relating to the management of complaints including providing additional resourcing and support to address historic complaints and to provide better processes into the future.

We are ensuring all volunteers, brigades, operational staff and leaders understand their responsibilities in addressing inappropriate behaviours and promoting the assistance available to support them when issues arise.

Inclusion and Diversity

CFA is committed to promoting gender equality and diversity to improve our overall culture and operating environment.

We are currently developing our Gender Equality Action Plan and will be providing updates on our progress in line with the Victorian Government requirements under Gender Equality Act 2020.

CFA is establishing a Women’s Advisory Committee and a Youth Advisory Committee to advise the Executive on how we better support diversity and inclusion in our organisation.

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