Recommendation 8

Recommendation 8: Increase measurement of cultural change: BMT's are supported in their endeavours and clear about their accountability There should be regular audits of Brigades to identify structural, system and intangible barriers to improving culture and to identifying supports to make necessary changes

 

8.1 Consideration of the physical facilities and how these are conducive to and welcoming of diverse communities
Actions
8.1.1 Develop an understanding of good practice for physical facilities to be welcoming and safe to culturally diverse communities
8.1.2 Establish minimum standards for new CFA physical facilities, by type e.g. District Offices, HQ, Fire Stations, Satellite stations etc
8.1.3 Develop (a long term) capital plan for bringing existing facilities due significant major refurbishments up to minimum standard
8.1.4 Refurbishments and refits of CFA facilities are reviewed for diversity and inclusion outcomes
8.1.5 Continue to seek government support for improved facilities
8.2 Reports of issues that have been successfully managed locally and outcomes achieved
Actions
8.2.1 Develop a mechanism for recording issues managed locally and the outcomes achieved
8.2.2 Share successfully managed local issues as (de-identified) case studies e.g. embed into training on how to manage conflict, difficult conversations etc. share as best practice via knowledge sharing platforms and forums etc
8.3 Identification of adherence to recruitment and induction processes
Actions
8.3.1 Review and update as required, volunteer recruitment and induction policy and processes
8.3.2 Establish mechanisms for monitoring compliance with volunteer recruitment and induction policy and processes
8.3.3 Undertake a regular review of, and report on, compliance with volunteer recruitment and induction policy and process
8.3.4 Review and update as required recruitment and induction policy and processes for staff
8.3.5 Establish mechanisms for monitoring compliance with staff recruitment and induction policy and processes
8.3.6 Undertake a regular review of, and report on, compliance with staff recruitment and induction policy and process
8.4 Training outcomes and any issues arising
Actions
8.4.1 Track and report on the number of issues that are managed locally (as an indicator of how effectively behavioural standards workshops and actions 4.2.3 and 4.3.1-4.3.4 are driving behavioural changes and improvements to issue management