Do not rely on an official warning to leave. Emergency incidents can start quickly and threaten homes and lives within minutes.
When warnings are issued you need to understand what each one means.
The warning level is based on incident conditions and impact on the community, therefore the first warning issued could be an Emergency Warning - the highest level of warning.
There are three different levels of warnings:
- An incident is occurring or has occurred in the area
- Access information and monitor conditions.
Watch and Act
- An emergency is heading towards you.
- Conditions are changing and you need to take action now to protect yourself and your family.
- You are in imminent danger and need to take action now.
- You will be impacted.
Additional messages that may be issued are:
- Emergency activity in the area has subsided and is no longer a danger to you.
- Specific information and updates for affected communities regarding a particular event or incident.
Recommendation to Evacuate
- An evacuation is recommended or procedures are in place to evacuate.
(Click on the top left corner of the youtube video playlist to view other warning and advice videos)
VicEmergency Hotline on 1800 226 226.
Callers who are deaf, hard of hearing, or have a speech/communication impairment can contact VicEmergency Hotline via the National Relay Service on 1800 555 677.
If you don't speak English, call the Translating and Interpreting Service on 131 450.
Radio & TV - ABC Local Radio, commercial and designated community radio stations and Sky News TV.
VicEmergency App on your mobile device
Keep an eye on conditions outside. You might be aware of a fire before the emergency services.
If you see flames or a column of smoke, always call 000 immediately.
A Telephone Alert is one way emergency services can alert the community to official warning information using the National Emergency Alert system.
Incident Controllers can authorise the use of Telephone Alerts to inform the community of any likely or actual emergency within a defined area. When you receive a Telephone Alert you must follow all instructions given, and stay informed by checking official warning sources.
Alerts can be received via:
- Voice messages (to landlines)
- Text messages (to mobile phones)
Alerts will begin with "Emergency, Emergency" and will only be received if your landline (based on its billing address) and mobile phone (based on its billing address and the handsets last known location) is within the defined area and has service.
Telephone Alerts are not used in all circumstances, and depends on the nature of the incident. You should not wait to receive a Telephone Alert before you act.
Standard Emergency Warning Signal (SEWS)
A distinctive siren sound may be played over the radio or TV before an alert message is broadcast.
SEWS Community Service Announcement (Includes introduction):
SEWS Standard Emergency Warning Signal (Siren sound only):
To download an audio file, right click the link and select 'Save Target As' or 'Save Link as'.