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Privacy Statement

Protecting your privacy and your personal information is an important aspect of the way CFA creates, organises and implements our activities on-line and off-line. Our collection, use and disclosure of personal information follows the requirements of the Information Privacy Act 2000.

You can access our website home page and browse our site without disclosing personal information. CFA's website does not collect or record personal information, other than information you may choose to provide to us via email.

We will only use personal information provided by you for the purposes for which it was collected. If you have emailed us, CFA staff will use contact information collected via your email to respond to your request. Any contact information provided in your email will not be added to a mailing list without your consent.

Further, any personal details within the contents of your email will only be used specifically to answer your query or respond to your comments. For example, if you provide us with your residential address so that we can provide local fire safety information, your residential address will only be used to answer your immediate query and will not be stored or used for any other purpose.

We will not disclose your personal information without your consent unless disclosure is required or sanctioned by law.

You are entitled to gain access to and/or correct any information that CFA has collected about you at any time.

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Technical Information

This site uses ‘cookies’. A cookie is a block of data that is shared between a web server and a user's browser. Cookies give the server information about a user's identity, preferences or past behaviour.

The following non-personal information (i.e. clickstream data) is automatically recorded by this site's web server for statistical and system administration purposes only:

To the extent that this data could make you identifiable, CFA will not attempt to identify individuals from the records the server automatically generates unless that is necessary to investigate a breach of law or regulation.

We have implemented technology and security policies, rules and measures to protect the personal information that we have under our control from: unauthorised access, improper use, alteration, unlawful or accidental destruction and accidental loss. We will remove personal information from our system where it is no longer required (except where archiving is required).

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Security of your personal data

Note that there are always risks when information is transmitted electronically. If you feel that the information that you are sending is sensitive or confidential you can call 03 9262 8444 or email privacy@cfa.vic.gov.au.

Please note:
This privacy statement does not extend beyond this website. When linking to other sites from this web site, we recommend that you read the privacy statement of that site to familiarise yourself with its privacy principles.

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