Country Fire Authority (CFA)CFA Community
Warnings & Advice Information Hotline Community Meetings
Total Fire Bans Fire Restrictions Can I or Can't I Fire Danger Period
Volunteering Career Firefighting Lateral Entry Positions Vacant CFA Medals
What we do Our Structure Locations History Fire Star Training Equipment Funding Strategic Direction Supporting CFA
Your Home Summer Fire Safety Farms and Property Building a Home Community Programs Check your Hot Spots
Dangerous Goods Emergency Plans False Alarms Farms and Property Fire Equipment Forest Industry Gas Safety Inspections Training
Fire Prevention Roadside Management Land Use Planning Emergency Management
CK and Friends Activities Project Information Junior Volunteers
Programs Resources Curriculum Maps Emergency Planning
 
Fireman

Dial '000'

You must dial triple zero (000) in an emergency if you require the Fire Brigade, Police or Ambulance.

What happens when I dial 000?

When you dial 000 and ask for fire, the operator will ask you:

  • Where is your emergency? What is the location of the fire?
    (The street name and number and suburb? The nearest intersection?)
  • What is the type of incident? (Building fire, home fire, bush fire, car fire etc.)
  • How many people are involved? (For example are there people in the house or car?)
  • Is other assistance required? (If there are people involved you may require an ambulance also, or if it is a road accident with a car on fire you may also require an ambulance and police.)
  • What's your name, address and telephone number? (Contact details in case we need to follow up with you later.)
  • Also, if we already have a report of that incident we will advise you and may not need as many details.

Callers who are deaf, hard of hearing, or have a speech/communication impairment - and rely on a TTY or a computer with modem to make calls - may call 106 if reporting an emergency.

For further information see the National Relay Service website:
http://www.relayservice.com.au/topics/2065.html

Is it a free call?

All calls to triple zero are free and can be used at any time of the day or night for emergencies.

See also: Colouring sheets for children.

Victoria The Place To Be Logo